At AUN Herbals, we ensure timely and secure delivery of your orders. Please review our shipping terms below:

1. Processing Time

• Orders are processed within [mention time, e.g., 1-3 business days] after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods & Delivery Time

• We use trusted courier partners for safe and fast delivery.
• Estimated delivery time:
  • Domestic Orders: [mention time, e.g., 3-7 business days]
  • International Orders: [mention time, e.g., 7-14 business days]
• Delivery times may vary depending on the location and logistics.

3. Shipping Charges

• Free shipping may be available on orders above a certain value.
• Shipping charges (if applicable) will be displayed at checkout.

4. Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email or SMS.
• You can track your order through the courier’s website.

5. Delays & Unforeseen Circumstances

• We are not responsible for delays caused by natural disasters, strikes, customs clearance, or other unforeseen factors.
• In case of delays, we will notify you via email or phone.

6. Address & Delivery Issues

• Customers must provide an accurate shipping address at the time of order placement.
• If the delivery fails due to incorrect address or unavailability, re-delivery charges may apply.

7. International Shipping

• Customers are responsible for any customs duties, taxes, or import regulations applicable in their country.